We Built the POS We Wished Existed
ShopyWave was founded by operators who were tired of clunky, expensive systems that didn't talk to each other. We built something better.
From Frustration to a Platform Serving 8,000+ Businesses
In 2016, our founders — a restaurant owner and a retail technology consultant — sat across from each other sharing the same complaint: the POS systems available were either too expensive, too complex, or too fragmented to meet the real demands of running a business.
They spent two years building ShopyWave from scratch, driven by one principle: the software should disappear into the background and let your team focus on customers, not screens.
Today, ShopyWave is trusted by over 8,000 businesses across retail, hospitality, healthcare, and beauty. Our platform processes over £2.4 billion in transactions annually and supports teams in 14 countries.
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What Drives Us Every Day
Our Mission
To give every business — from a single café to a national retail chain — access to the same enterprise-grade point-of-sale technology that was previously only available to large corporations.
Our Vision
A world where every transaction is frictionless, every business decision is data-driven, and every operator has the tools to compete and grow — regardless of their size or budget.
Our Promise
Transparent pricing, 24/7 human support, and continuous innovation. We succeed only when our customers succeed — that's not a tagline, it's how we measure our own performance.
The Principles We Build By
Radical Transparency
No hidden fees, no small-print surprises, no spin. We communicate clearly — whether things are going well or not.
Customer Obsession
Every product decision starts with a customer problem. We listen relentlessly and build solutions that reflect real operational needs.
Engineered for Reliability
A POS system that goes down is a business that can't trade. We obsess over uptime, speed, and offline resilience — because your revenue depends on it.
Built to Grow With You
From your first terminal to your fiftieth location, ShopyWave scales without requiring a migration or a new system — just an upgrade to the right plan.
Eight Years of Building Something Worth Using
Founded in London
Two co-founders, one shared frustration, and a conviction that businesses deserved better tools. ShopyWave was incorporated with £400K seed funding.
First 100 Customers
Launched beta with independent retailers and cafés in London. Reached 100 active businesses within 9 months, achieving a Net Promoter Score of 72.
Series A — £8M Raised
Expanded the hardware range to include our Portable and Countertop terminals. Launched restaurant and pharmacy-specific modules.
International Expansion
Entered 6 new European markets. Grew to 3,000 active businesses and launched the Multi-Location management dashboard.
1,000+ Integrations Milestone
Launched our Integration Marketplace with over 1,000 third-party connections. Surpassed £1B in annual transaction volume.
8,000 Businesses & Growing
Launched AI-powered demand forecasting and Smart POS Terminal Gen 3. Now operating in 14 countries with 180 employees globally.
The People Building Your POS Platform
James Reynolds
Co-Founder & CEO
Priya Kapoor
Co-Founder & CTO
Oliver Matthews
Chief Product Officer
Fatima Chaudhry
VP of Customer Success
See Why 8,000+ Businesses Trust ShopyWave
Book a free 30-minute demo and we'll show you exactly how ShopyWave works for your type of business.